Ratesetter Review

Ratesetter Review

Last Updated on June 14, 2023

RateSetter is a peer-to-peer lending platform that allows individuals to borrow and lend money. It has grown in popularity since its launch in 2009, becoming one of the largest P2P platforms in the UK. This article will review RateSetter’s features, fees, security practices, and advantages and disadvantages. Additionally, it will compare similar platforms as well as provide alternative options for those considering investing or borrowing through RateSetter.

The platform provides several benefits which include competitive interest rates both for borrowers and lenders; no hidden fees; a secure online environment; an easy application process; and protection from defaulting borrowers via their Provision Fund. Furthermore, RateSetter is regulated by the Financial Conduct Authority (FCA) to ensure investor protection as well as compliance with applicable laws.

Overview of RateSetter

RateSetter is a peer-to-peer lending platform that offers investors a unique opportunity to access returns on their capital through the provision of loan services. The platform is designed with minimal effort and risk for lenders, allowing them to access competitive interest rates across different types of loans. Through RateSetter, borrowers can also benefit from low borrowing costs and flexible repayment options. Investors have the option to select from three different investment plans: Access, Plus and Max. The Access plan allows lenders to invest in loans with shorter terms and lower risk; this plan also provides higher yields compared to other plans but with more liquidity restrictions. The Plus plan allows access to mid-term loans with moderate yields and risks; it is ideal for those who want an intermediate level of return on their investments. Finally, the Max plan offers long-term investments at higher risks but also high yield potentials than the other two plans.

In addition, RateSetter has developed a proprietary Risk Rating System that helps investors assess the risks associated with each loan before investing in it. This system assigns ratings based on factors such as creditworthiness of borrowers, type of loan, size of loan and term length among others; these ratings are used by both lenders and borrowers when making decisions about investing or taking out a loan respectively. Furthermore, all investors have access to detailed reports which provide information about past performance of each loan as well as current market trends so they can make informed decisions accordingly. Lastly, RateSetter has implemented several measures aimed at protecting investor capital such as Provision Funds which cover bad debts incurred by defaulted loans up to certain limits; this provides extra security for investors in case any borrower defaults on their payments.

Overall, RateSetter provides its users with an economical way to lend or borrow money while minimizing risks associated with peer-to-peer lending services due its efficient Risk Rating System along with other protective measures like Provision Funds that protect investor’s capital against bad debts incurred by defaulted loans up to certain limits. Thus making it an attractive option for both lenders and borrowers alike who are seeking attractive returns on investments or reliable sources of financing respectively without having too much financial exposure

Features of the Platform

The platform offers a variety of features to investors, ensuring they have the ability to make informed decisions and maximize their return on investment. RateSetter provides investors with instant access to peer to peer lending opportunities, allowing them to quickly review and invest in loan requests from borrowers. The RateSetter platform is user friendly, clearly showing details such as interest rates and repayment schedules for each loan offered. This allows investors to accurately assess the risk associated with each loan before making an investment decision.

RateSetter also provides investors with a range of additional features that can be used to further reduce risk while increasing returns on investment. These include access to credit ratings, automated default protection (ADP) which helps repayments if a borrower defaults, and access to detailed investor reports which provide valuable insights into past performance of loans and other key information about the platform’s operations.

In addition, RateSetter’s customer service team is available 24/7 via phone or email for any queries or concerns regarding investments or platform operations. This ensures that all users are able to get help promptly when needed, providing peace of mind when investing through the platform.


For investors, fees are an important factor to consider when evaluating peer-to-peer lending platforms. RateSetter’s fee structure is straightforward and competitively priced:

  1. Investors do not pay any fees on funds deposited or withdrawn from the platform.
  2. Borrowers pay a one-off arrangement fee of 1% for loans over €20,000 and 0.5% for loans under €20,000.
  3. There is no penalty for early repayment of loans by borrowers and late repayments are subject to a default fee equal to 2% of the outstanding loan balance.
  4. For investors there is an optional Shield option which provides protection against borrower defaults but comes at a cost of 6 months’ interest on the loan amount financed (although this can be offset with higher interest rates).

In comparison to other peer-to-peer lenders in Europe, RateSetter’s fees are relatively low across its range of products, making it an attractive choice for many investors seeking returns in the sector while minimizing their costs and risks associated with operating online investing platforms. It should also be noted that all transactions incur a small payment processing charge per loan provided by third party payment processors such as Stripe and GoCardless who handle all payments between borrowers and lenders on the platform securely and efficiently ensuring smooth operations of the system overall

Security and Regulation

Investors can expect a secure and regulated online investing experience when using RateSetter, as the platform is authorised and regulated by the Financial Conduct Authority. The FCA provides assurance to investors that their data is protected and that customers are treated fairly. Additionally, RateSetter holds client funds in segregated accounts with Barclays Bank to protect its clients’ money from insolvency or misappropriation. Security & Regulation
Authorised & Regulated by FCA Data Protection
Client Funds held seperately Customer Service

To ensure customers have access to a range of products suitable for their individual needs, RateSetter offers an Investment Marketplace which allows them to choose investments with different risk-return profiles. They also provide customer service support 7 days a week via email, phone or instant chat on the website for questions or queries about any aspect of their product offering. Furthermore, all investments are covered by the Financial Services Compensation Scheme up to £50,000 per person in case of default.

RateSetter has implemented security measures such as 2 factor authentication and encryption technology across all of its services to further protect its customers’ data from malicious activities including identity theft and fraud. The platform also complies with General Data Protection Regulation (GDPR) guidelines ensuring personal data is securely stored without unauthorized access or use. In addition, they provide detailed information on how they collect and process customer data through their privacy policy which can be found on their website.

RateSetter prides itself on providing a safe environment for its investors while delivering competitive returns through an innovative technology-driven solution. Their commitment to security and regulation ensures customers can trust they will receive quality customer service along with protection of their data throughout every stage of the investment journey.

Pros and Cons

Investing with RateSetter offers investors a range of potential advantages and disadvantages that should be considered when making an informed decision. One key benefit is the ease of use; RateSetter has developed an intuitive interface that allows investors to quickly understand the products on offer and make informed decisions. Additionally, RateSetter’s customer service team have a strong reputation for providing helpful advice when required, helping to ensure that customers are able to make accurate investments. Finally, given its long history in the industry, RateSetter is viewed as one of the most trustworthiest platforms for investing in peer-to-peer lending.

However, there are some drawbacks associated with using RateSetter which cannot be overlooked. Firstly, the platform has been known to suffer from technical issues which can lead to frustration for customers who rely on a well-functioning system at all times. Furthermore, although customer service has improved over time it still falls short of other competitors in terms of response times and quality of help offered. Finally, despite its long history in the industry there are concerns around regulation and security measures which could leave investors vulnerable if something goes wrong with their investment.

Taking all these factors into consideration it is important for any investor considering using RateSetter to weigh up both advantages and disadvantages before they commit their money into this type of investment product. Ultimately this will depend on individual circumstances but having an understanding of what you may be getting yourself into is key when deciding whether or not this platform is right for you.

Alternatives to RateSetter

When considering alternative investment opportunities, it is important to compare the features and benefits of each platform. Peer-to-peer lending is one such option that has become increasingly popular in recent years due to its potential for higher returns than traditional investments without assuming too much risk. RateSetter is one of the leading peer-to-peer lenders in the UK, but investors looking for a more diversified portfolio may wish to consider other options as well.

Alternatives to RateSetter include Zopa, CrowdProperty, Lendy and Landbay. These platforms offer similar services as RateSetter with slightly different terms and conditions depending on the lender’s specific needs. For example, Zopa offers competitive rates while CrowdProperty specializes in property finance with lower minimum investments compared to other platforms. Similarly, Lendy focuses on short-term loans while Landbay provides investor access to buy-to-let mortgages.

Overall, there are many alternatives available for those interested in peer-to-peer lending and it is important for investors to research each platform thoroughly before committing funds. Risk diversification should also be considered when investing through peer-to-peer lenders since allocating funds across multiple providers can reduce overall exposure to any single lender or loan type.

Frequently Asked Questions

What is the minimum amount required to open an account?

The minimum amount required to open an account is dependent on the fees structure. Many loan security companies require a certain amount of capital in order to secure a loan, and this can vary depending upon the company’s individual policies. Ratesetter has set its opening deposit requirement at £10, which is lower than some other companies, allowing more people access to their services. However, it should be noted that some types of loans may still require additional deposits or collateral in order to be approved.

Is it possible to withdraw funds early?

It is possible to withdraw funds early from an account, however the exact terms of this process depend on the specific loan. In general, making payments before the end of the term can incur fees and/or a reduced rate of return. Additionally, it is important to be aware that some loans may not allow for any early withdrawals at all. It is important to thoroughly read all loan terms and conditions before opening an account in order to ensure that there are no major restrictions or penalties associated with making payments early.

How does RateSetter compare to other peer-to-peer lending platforms?

Ratesetter is one of the most established and experienced peer-to-peer lending platforms in the world. Comparisons between Ratesetter and other P2P lending platforms must take into account risk assessment, return rates, as well as customer service and security. Generally speaking, Ratesetter offers competitive returns on investment compared to other platforms, with a higher level of security due to their experience in the industry. Furthermore, they offer more comprehensive risk assessments than many other P2P lending services which can help investors make more informed decisions about their investments.

Is there a customer service team available to answer questions?

Ratesetter offers a customer service team to answer questions, which can be seen as both a pro and con. On the one hand, having access to customer service provides an efficient way for customers to get their queries answered quickly. However, there may be fees associated with this service depending on the structure of the platform’s fees policy. Furthermore, customers may have to wait in line or experience delays in response times due to high demand. In conclusion, it is important that customers research Ratesetter’s fee structure and understand any potential drawbacks before relying solely on customer service for assistance.

What is the minimum investment term?

The minimum investment term when redeeming funds with RateSetter is 5 months. It is important to consider the potential investment risk before making any investments, as this will impact the return on the capital invested. Unlike other peer-to-peer platforms, RateSetter has a provision fund which covers losses in case of default or late payment by borrowers, offering investors added security when compared to other providers.


RateSetter is a leading peer-to-peer lending platform that offers borrowers access to competitive rates and lenders attractive returns on their investments. It is regulated by the Financial Conduct Authority, ensuring the security of deposits for both parties. RateSetter has several advantages such as its low fees, fast processing times and wide range of products. However, it does have some drawbacks such as limited customer support and lack of flexibility for investors. There are many alternatives available in the UK marketplace which may be better suited to individual needs and preferences. Ultimately, it is important to consider all factors before deciding which P2P product best meets one’s financial requirements.

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